We promise that our products will not have manufacturing flaws or product defects. If there is an issue with the quality of your product, please return it for a prompt exchange of the same item or an immediate full refund. All refunds and exchanges must be made within 30 days of receipt.We are in the business of making your personalized ornament just the way you like it. Please review your personalization information before submitting your order. Please check the dates and spelling of names carefully. Before placing your order, you are welcome to email us at customerservice@hollyshobbychristmasshop.com with questions regarding personalization
